BigCommerce is Shopify’s primary competitor in its market space. Unlike Shopify, BigCommerce doesn’t charge additional fees for transaction processing through its 50+ processors. Its SEO and analytics capabilities are integrated rather than through add-ons. However, it is not as user-friendly as Shopify, and its plans can be more expensive for merchants with higher sales volumes. The feature-rich platform includes the following:

  • No added transaction fees
  • Provides real-time analytics
  • SEO tools that allow sitemaps, redirects, and metadata editing
  • Mobile optimized with responsive positioning
  • Supports RESTful APIs for integration
  • Support is 24/7 through phone, live chat, and email

BigCommerce has an extensive marketplace for apps to help with marketing, shipping, accounting, and CRM. Maintaining the site is a little cumbersome, with two separate places for product entry and storefront maintenance.

The company’s customers include:

  • flydubai, United Arab Emirates
  • Woolrich International, United States
  • Skullcandy, United States
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