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Banking & LendingLending & Credit Riskloan-servicing

Sagent

Unified loan servicing platform that streamlines operations, compliance, and borrower experience.

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Overview

Sagent offers Dara, a comprehensive loan servicing solution designed to unify the servicing ecosystem for mortgage servicers. Dara supports real-time servicing operations, compliance, and borrower engagement across all loan types.

The platform reduces servicing costs by eliminating system fragmentation, automating workflows, and providing a unified data environment. It includes modules for core servicing, consumer self-service, default management, and analytics, enabling efficient portfolio management and regulatory compliance.

Dara is built with a cloud-native, open-API architecture that facilitates integration and reduces maintenance overhead. It enhances call center efficiency and borrower experience through mobile-first consumer tools and real-time data access.

Key Features

  • + Real-time loan-level servicing operations
  • + Automated risk and compliance testing with audit trails
  • + Mobile-first borrower self-service platform
  • + End-to-end default management including loss mitigation and foreclosure
  • + Embedded operational analytics and portfolio visibility
  • + Configurable open-API ecosystem for integrations
  • + Unified data and user experience to reduce reconciliation
  • + Automated workflows for hardship resolution and call center efficiency

Integrations

Open API standardsThird-party servicing toolsRegulatory compliance systemsCall center platforms
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