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Payments

What is a payment initiation service provider (PISP) flow?

Updated October 27, 2026

A payment initiation service provider (PISP) flow is the end-to-end process where a licensed third-party provider initiates account-to-account payments directly from a customer's bank account through open banking APIs, bypassing traditional payment cards.

How It Works in Practice

  1. 1Authenticate the customer through strong customer authentication (SCA) using biometrics or two-factor methods
  2. 2Redirect the customer to their bank's secure authentication interface via open banking APIs
  3. 3Obtain explicit consent from the customer to initiate the specific payment amount and merchant details
  4. 4Transmit payment instructions directly to the customer's bank through PSD2-compliant API channels
  5. 5Route transaction status updates back to the merchant's payment system via webhook callbacks

Common Pitfalls

PSD2 requires explicit consent for each transaction - pre-authorized recurring payments need separate AISP licensing

Refund processing requires separate bank rails since PISP flows are push-only payment instructions

Key Metrics

MetricFormula
Authentication Success RateSuccessful SCA completions / Total authentication attempts
Payment Completion TimeTime from consent to bank confirmation receipt
Bank API UptimeSuccessful API calls / Total API calls in 24-hour period

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