Equiniti
Business process outsourcing and administration technology for wealth, life, and pension providers.
Overview
Equiniti provides business process outsourcing (BPO) and technology solutions for wealth, life, and pension providers. The company offers full outsourced administration, including open and closed book administration, TUPE transfers, legacy book migration, and UK and international payment services across single or multi-product solutions. Core services include new business and ongoing policy administration, de-risking, bulk purchase annuity administration, retirement and wealth administration, payroll, payments, compliance, and policy holder self-service portals.
The company supports business transformation strategies, assured transition, and client service re-design while managing TUPE requirements for staff transitions. Equiniti handles approximately £15 billion in payments per annum to pensioners and annuitants across 128 countries, with 33% of UK pensioners paid through EQ systems. Services cover over 600,000 calls per annum.
Key Features
- + Open and closed book administration with TUPE transfer and step-in services
- + Multi-product administration covering wealth, life, and pension products
- + Bulk purchase annuity and buy-in/buy-out administration
- + UK and international payment services across 128 countries
- + Policy holder self-service portals with comprehensive MI and oversight reporting
- + Business transformation and digital process enablement