Cross-Sector / Enterprise Fintech › Customer & Sales › Customer Communications Management (CCM)

Crawford Technologies

Output management, digital delivery and accessibility software for banks, insurers and investment firms.

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Overview

Crawford Technologies sells software that sits between existing composition systems and delivery channels for organizations producing high volumes of statements, notices and other customer documents. Its financial services offering serves banks, credit unions, investment firms, asset managers and insurers that want to add digital delivery without replacing upstream applications.

The products handle document transformation, encryption and compliance enforcement for print streams, connect to portals and content repositories through APIs for electronic delivery, and orchestrate document routing across core banking, CRM and delivery channels. Its accessibility tools tag transactional documents to produce accessible PDF, braille, large print, audio and other formats, and the software works with legacy print formats such as AFP and PCL.

Key Features

+ Print and output stream transformation
+ Omnichannel document delivery
+ Accessible document conversion
+ Document workflow orchestration

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