Glia Technologies
AI-powered customer interaction platform for banks and credit unions with voice, chat, and digital support
Overview
Glia Technologies provides an AI-powered customer interaction platform designed for regional and community financial institutions. The platform includes Glia Banker for automating up to 80% of routine banking inquiries, Glia CoPilot for empowering teams with knowledge, Glia Analyst for coaching and workforce planning, and Glia Voice for automating calls and handling inquiries. The solution offers digital self-service, collaboration tools, and AI-powered outreach for loan growth, deposit retention, and payment collections.
The platform serves over 700 banks and credit unions, offering features such as 24/7 support, virtual branch capabilities, bilingual virtual assistants, and integration with core banking systems. Glia supports contact center operations, online banking support, M&A integration, and IT helpdesk functions with reporting, security, and compliance capabilities built specifically for financial institutions.
Key Features
- + AI-powered voice automation handling up to 80% of banking inquiries
- + Virtual branch with 24/7 customer support and bilingual capabilities
- + AI outreach for loan conversion, CD renewals, and collections campaigns
- + Digital collaboration tools including chat, co-browsing, and messaging
- + Real-time agent guidance and coaching with analytics and insights
- + Integration with core banking systems and online banking platforms