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Smart Communications

Cloud CCM and document generation for insurers across policy, claims and statements.

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Overview

Smart Communications offers SmartCOMM, a cloud customer communications management platform used by insurers for policy composition, statements and claims correspondence. It enables personalised, template-driven communications across channels.

The platform is used by insurers globally to modernise document generation and conversational customer interactions.

Key Features

+ Cloud document generation (SmartCOMM)
+ Policy composition and statements
+ Claims correspondence
+ Personalised, template-driven content
+ Omnichannel delivery
+ Interactive and conversational communications

Integrations

Policy administrationClaimsCRMDigital channels

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