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Smart Communications

Cloud CCM and document generation for insurers across policy, claims and statements.

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Overview

Smart Communications offers SmartCOMM, a cloud customer communications management platform used by insurers for policy composition, statements and claims correspondence. It enables personalized, template-driven communications across channels.

The platform is used by insurers globally to modernize document generation and conversational customer interactions.

Key Features

  • + Cloud document generation (SmartCOMM)
  • + Policy composition and statements
  • + Claims correspondence
  • + Personalized, template-driven content
  • + Omnichannel delivery
  • + Interactive and conversational communications

Integrations

Policy administrationClaimsCRMDigital channels
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