Property and Casualty Insurance Claims Management Feature List

A ready-to-use feature checklist for P&C insurance claims management systems. Use it to write RFPs, evaluate vendors, benchmark your current system, or document requirements \u2014 without starting from a blank page.

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Delivered as an editable Word document.

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What It Covers

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The feature list is organized into 6 functional categories:

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1. First Notice of Loss (FNOL) \u2014 multi-channel intake, automated triage, and initial assessment
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2. Claims Investigation \u2014 assignment workflows, evidence management, and fraud detection
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3. Adjudication & Settlement \u2014 coverage verification, reserve management, and payment processing
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4. Litigation Management \u2014 legal case tracking, counsel assignment, and settlement negotiation
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5. Subrogation & Recovery \u2014 recovery identification, pursuit tracking, and collection management
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6. Analytics & Reporting \u2014 loss ratio analysis, cycle time tracking, and predictive modeling
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How Teams Use It

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• RFP drafting \u2014 drop the feature list into your vendor evaluation template as a scoring baseline
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• System benchmarking \u2014 audit your current platform against best-practice capabilities to find gaps
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• Requirements documentation \u2014 hand it to your technology team as a structured starting point for build-vs-buy analysis
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• Consultant accelerator \u2014 use as a shared reference during discovery workshops
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Who It\u2019s For

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P&C insurers, claims operations leaders, and technology teams.

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