Duck Creek Policy
A policy administration system designed to simplify the policyholder experience with seamless, accessible self-service.
Overview
Duck Creek Policy is a policy administration system designed for property and casualty carriers to deliver seamless and accessible policyholder experiences. It supports self-service workflows, modern mobile-first design, and accessibility compliance to meet customer expectations for 24/7 availability.
The system enables carriers to reduce servicing expenses through automated follow-up rules and efficient payment allocation methods. It supports US Homeowners and Personal Auto products with capabilities to add, edit, or remove vehicles, drivers, and coverages, and can be configured for other geographies.
Duck Creek Policy can be purchased as a stand-alone product or as part of the Duck Creek suite, providing integration flexibility and consistent user experience across products.
Key Features
- + Dashboard with self-service and inquiry capabilities
- + Support for day 2 transactions including policy updates
- + Modern, responsive mobile-first design
- + Automated follow-up rules to reduce servicing expenses
- + Support for payments including recurring payments and EFT
- + Internationalization readiness
- + Integration with Duck Creek Suite for notifications
- + Persona-specific design and accessibility compliance