ArticleBanking & Fintech

Mortgage Denial Rates by Lender (2025)

Home purchase denial rates for every US lender with 5,000+ applications in 2025, from HMDA, with each lender's most-cited denial reason.

Finantrix Editorial Team 16 min readOctober 24, 2026

Key Takeaways

  • US lenders denied 8.7% of home purchase applications they acted on in 2025, according to HMDA data, against 8.8% in 2024.
  • Among the 108 lenders with at least 5,000 applications, denial rates ran from 1.1% at Flat Branch Mortgage to 32.8% at USAA Federal Savings Bank, according to HMDA data.
  • Debt-to-income ratio was the reason lenders cited most often for denying a home purchase application in 2025, in 38% of denials, according to HMDA filings.
  • According to the FFIEC, HMDA data alone cannot show whether a lender complies with fair lending laws; the public file has no credit scores.

Among the 108 US lenders with at least 5,000 home purchase applications in 2025, denial rates ran from 1.1% at Flat Branch Mortgage to 32.8% at USAA Federal Savings Bank, according to HMDA data. For 51% of its denials, USAA Federal Savings Bank gave an incomplete application as the principal reason, more often than any other reason. Across all lenders, 8.7% of home purchase applications were denied, against 8.8% in 2024, according to HMDA data.

A denial rate is not a finding about a lender's fairness or its standards. HMDA's public file has no credit scores, and lenders differ in who applies to them. In announcing an earlier year's data, the FFIEC said that "HMDA data alone cannot be used to determine whether a lender is complying with fair lending laws" and that "the data do not include some legitimate credit risk considerations for loan approval and loan pricing decisions."

Bar chart of the 15 highest home purchase denial rates in 2025 among US lenders with at least 5,000 applications, according to FFIEC HMDA data, led by USAA Federal Savings Bank at 32.8%

Denial rates of the 108 largest home purchase lenders

Every lender that acted on at least 5,000 home purchase applications in 2025, ranked by the share it denied. Applications are closed-end, first-lien loans to buy a site-built one-to-four family home as a principal residence. The reason column is the principal reason the lender itself reported, and the FHA, VA and USDA column shows how much of its business is government-backed.

Rank Lender Type Applications acted on Denied Denial rate Most-cited denial reason FHA, VA and USDA share of applications Change from a year earlier Source
1 USAA Federal Savings Bank Bank 13,890 4,555 32.8% Credit application incomplete (51%) 65% +5.8 pts FFIEC
2 Flagstar Bank Bank 8,510 2,759 32.4% Credit application incomplete (59%) 36% +6.1 pts FFIEC
3 Plaza Home Mortgage Independent mortgage company 12,300 3,201 26.0% Other (46%) 51% +3.6 pts FFIEC
4 Better Mortgage Independent mortgage company 7,032 1,830 26.0% Credit application incomplete (53%) 26% +4.8 pts FFIEC
5 Envoy Mortgage Independent mortgage company 5,972 1,365 22.9% Credit history (77%) 46% −0.3 pts FFIEC
6 Kind Lending Independent mortgage company 23,347 5,130 22.0% Unverifiable information (28%) 52% −1.2 pts FFIEC
7 NVR Mortgage Finance Independent mortgage company 19,798 4,162 21.0% Debt-to-income ratio (55%) 52% +1.8 pts FFIEC
8 Lennar Mortgage Independent mortgage company 58,875 9,875 16.8% Debt-to-income ratio (59%) 56% +2.0 pts FFIEC
9 DHI Mortgage Company Bank- or credit union-affiliated 77,197 12,787 16.6% Debt-to-income ratio (59%) 72% +4.3 pts FFIEC
10 Equity Prime Mortgage Independent mortgage company 7,015 1,102 15.7% Debt-to-income ratio (32%) 94% +10.3 pts FFIEC
11 Taylor Morrison Home Funding Independent mortgage company 9,518 1,489 15.6% Debt-to-income ratio (51%) 32% +4.5 pts FFIEC
12 Pulte Mortgage Independent mortgage company 20,805 3,171 15.2% Debt-to-income ratio (66%) 32% +1.8 pts FFIEC
13 Wells Fargo Bank Bank 26,624 3,972 14.9% Debt-to-income ratio (63%) 6% −2.9 pts FFIEC
14 Freedom Mortgage Independent mortgage company 12,433 1,777 14.3% Debt-to-income ratio (37%) 87% +4.0 pts FFIEC
15 Regions Bank Bank 8,724 1,211 13.9% Debt-to-income ratio (35%) 22% +1.3 pts FFIEC
16 loanDepot.com Independent mortgage company 40,566 5,595 13.8% Debt-to-income ratio (56%) 54% +0.2 pts FFIEC
17 Bank of America Bank 24,122 3,312 13.7% Debt-to-income ratio (43%) 3% +0.7 pts FFIEC
18 State Employees' Credit Union Credit union 9,895 1,351 13.7% Debt-to-income ratio (55%) 0% +0.6 pts FFIEC
19 Pennymac Loan Services Independent mortgage company 35,794 4,873 13.6% Debt-to-income ratio (37%) 39% −0.2 pts FFIEC
20 Rocket Mortgage Independent mortgage company 143,021 18,836 13.2% Debt-to-income ratio (39%) 28% −0.5 pts FFIEC
21 PNC Bank Bank 10,467 1,333 12.7% Credit application incomplete (32%) 7% +0.8 pts FFIEC
22 Inspire Home Loans Independent mortgage company 7,574 925 12.2% Debt-to-income ratio (64%) 70% −1.9 pts FFIEC
23 OCMBC Independent mortgage company 9,449 1,127 11.9% Credit application incomplete (31%) 40% −2.0 pts FFIEC
24 American Financial Network Independent mortgage company 9,265 1,095 11.8% Debt-to-income ratio (54%) 63% −1.3 pts FFIEC
25 Sun West Mortgage Company Independent mortgage company 5,195 598 11.5% Debt-to-income ratio (39%) 62% −1.7 pts FFIEC
26 Citizens Bank Bank 7,731 866 11.2% Debt-to-income ratio (40%) 7% −2.2 pts FFIEC
27 JPMorgan Chase Bank Bank 56,843 6,221 10.9% Debt-to-income ratio (32%) 5% +0.0 pts FFIEC
28 First National Bank of Pennsylvania Bank 6,189 661 10.7% Other (51%) 4% +0.5 pts FFIEC
29 Toll Brothers Mortgage Independent mortgage company 7,241 761 10.5% Debt-to-income ratio (81%) 13% +2.5 pts FFIEC
30 Navy Federal Credit Union Credit union 31,508 3,265 10.4% Debt-to-income ratio (45%) 52% −5.2 pts FFIEC
31 Newrez Independent mortgage company 24,702 2,428 9.8% Debt-to-income ratio (39%) 46% −0.7 pts FFIEC
32 Fifth Third Bank Bank 8,628 821 9.5% Debt-to-income ratio (33%) 11% −0.9 pts FFIEC
33 Homeamerican Mortgage Bank- or credit union-affiliated 5,887 549 9.3% Credit history (79%) 55% −0.4 pts FFIEC
34 Kbhs Home Loans Independent mortgage company 9,142 852 9.3% Debt-to-income ratio (58%) 56% +1.8 pts FFIEC
35 U.S. Bank Bank 29,454 2,687 9.1% Debt-to-income ratio (35%) 11% −0.5 pts FFIEC
36 Veterans United Home Loans Independent mortgage company 71,718 6,411 8.9% Credit history (28%) 96% −1.5 pts FFIEC
37 United Wholesale Mortgage Independent mortgage company 233,859 20,884 8.9% Debt-to-income ratio (47%) 36% −0.4 pts FFIEC
38 Cadence Bank Bank 7,256 638 8.8% Debt-to-income ratio (26%) 22% −3.1 pts FFIEC
39 Citibank Bank 8,764 760 8.7% Debt-to-income ratio (36%) 1% +1.1 pts FFIEC
40 A&D Mortgage Independent mortgage company 6,593 570 8.6% Debt-to-income ratio (37%) 12% −6.8 pts FFIEC
41 Cardinal Financial Company Independent mortgage company 8,446 721 8.5% Debt-to-income ratio (39%) 56% +0.6 pts FFIEC
42 Nationstar Mortgage Independent mortgage company 5,639 473 8.4% Debt-to-income ratio (36%) 30% +1.2 pts FFIEC
43 Plains Commerce Bank Bank 10,626 875 8.2% Debt-to-income ratio (54%) 42% +4.3 pts FFIEC
44 Manufacturers and Traders Trust Bank 6,975 554 7.9% Collateral (29%) 24% −1.2 pts FFIEC
45 The Huntington National Bank Bank 14,454 1,119 7.7% Debt-to-income ratio (37%) 16% +0.0 pts FFIEC
46 Truist Bank Bank 11,668 902 7.7% Debt-to-income ratio (46%) 9% −1.5 pts FFIEC
47 Barrington Bank & Trust Bank 5,099 393 7.7% Debt-to-income ratio (39%) 27% +1.4 pts FFIEC
48 Sierra Pacific Mortgage Company Independent mortgage company 5,766 430 7.5% Employment history (24%) 32% −5.8 pts FFIEC
49 Click n' Close Independent mortgage company 7,417 538 7.3% Debt-to-income ratio (46%) 81% +2.1 pts FFIEC
50 Zillow Home Loans Independent mortgage company 14,934 1,074 7.2% Debt-to-income ratio (46%) 28% −0.3 pts FFIEC
51 American Pacific Mortgage Independent mortgage company 19,017 1,315 6.9% Debt-to-income ratio (30%) 46% +0.3 pts FFIEC
52 American Financial Resources Independent mortgage company 7,255 494 6.8% Debt-to-income ratio (46%) 64% −6.9 pts FFIEC
53 Everett Financial Independent mortgage company 11,685 789 6.8% Debt-to-income ratio (41%) 46% +0.5 pts FFIEC
54 Provident Funding Associates Independent mortgage company 9,432 630 6.7% Debt-to-income ratio (40%) 0% −1.4 pts FFIEC
55 Lower Independent mortgage company 12,442 831 6.7% Debt-to-income ratio (47%) 42% −0.7 pts FFIEC
56 FBC Mortgage Independent mortgage company 5,693 352 6.2% Debt-to-income ratio (43%) 58% −1.0 pts FFIEC
57 JET Homeloans Independent mortgage company 5,523 329 6.0% Debt-to-income ratio (46%) 57% +4.5 pts FFIEC
58 Synergy One Lending Independent mortgage company 6,094 358 5.9% Debt-to-income ratio (37%) 44% +1.3 pts FFIEC
59 First Community Mortgage Bank- or credit union-affiliated 9,073 511 5.6% Debt-to-income ratio (40%) 47% −0.3 pts FFIEC
60 Mortgage Solutions of Colorado Independent mortgage company 5,009 277 5.5% Credit history (43%) 93% +0.4 pts FFIEC
61 The Loan Store Independent mortgage company 20,084 1,093 5.4% Debt-to-income ratio (54%) 21% −0.9 pts FFIEC
62 Stockton Mortgage Independent mortgage company 5,773 307 5.3% Debt-to-income ratio (36%) 52% −0.7 pts FFIEC
63 Mutual of Omaha Mortgage Independent mortgage company 7,391 391 5.3% Credit history (49%) 34% −2.1 pts FFIEC
64 Arvest Bank Bank 5,257 277 5.3% Debt-to-income ratio (37%) 26% −0.7 pts FFIEC
65 T2 Financial Independent mortgage company 7,704 403 5.2% Debt-to-income ratio (38%) 46% −0.2 pts FFIEC
66 Primary Residential Mortgage Independent mortgage company 6,850 350 5.1% Debt-to-income ratio (46%) 49% +0.2 pts FFIEC
67 New American Funding Independent mortgage company 33,206 1,675 5.0% Credit history (42%) 48% +0.1 pts FFIEC
68 Union Home Mortgage Independent mortgage company 25,630 1,264 4.9% Debt-to-income ratio (42%) 35% +0.2 pts FFIEC
69 Ameris Bank Bank 9,134 427 4.7% Debt-to-income ratio (49%) 34% +0.2 pts FFIEC
70 Paramount Residential Mortgage Group Independent mortgage company 17,334 808 4.7% Debt-to-income ratio (52%) 52% +0.2 pts FFIEC
71 Guaranteed Rate Independent mortgage company 47,875 2,158 4.5% Debt-to-income ratio (42%) 31% +0.1 pts FFIEC
72 Guaranteed Rate Affinity Independent mortgage company 12,477 539 4.3% Debt-to-income ratio (37%) 22% −0.8 pts FFIEC
73 Gold Star Mortgage Financial Group Independent mortgage company 5,716 237 4.1% Debt-to-income ratio (50%) 50% +1.3 pts FFIEC
74 Prosperity Home Mortgage Independent mortgage company 16,196 658 4.1% Debt-to-income ratio (37%) 26% −1.0 pts FFIEC
75 First Heritage Mortgage Independent mortgage company 6,613 268 4.1% Debt-to-income ratio (52%) 44% +2.1 pts FFIEC
76 Fairway Independent Mortgage Independent mortgage company 55,406 2,238 4.0% Debt-to-income ratio (30%) 37% −0.1 pts FFIEC
77 Ixonia Bank Bank 6,708 269 4.0% Debt-to-income ratio (42%) 43% −0.1 pts FFIEC
78 Velocio Mortgage Independent mortgage company 5,547 222 4.0% Debt-to-income ratio (61%) 78% −0.9 pts FFIEC
79 PrimeLending, A PlainsCapital Bank- or credit union-affiliated 20,754 820 4.0% Debt-to-income ratio (48%) 37% −0.1 pts FFIEC
80 Towne Mortgage Independent mortgage company 6,212 235 3.8% Debt-to-income ratio (34%) 66% +0.5 pts FFIEC
81 First Colony Mortgage Independent mortgage company 6,802 257 3.8% Debt-to-income ratio (48%) 36% +0.0 pts FFIEC
82 Gateway First Bank Bank 5,385 188 3.5% Debt-to-income ratio (50%) 47% −0.3 pts FFIEC
83 Ruoff Mortgage Company Independent mortgage company 9,293 320 3.4% Debt-to-income ratio (32%) 36% −0.2 pts FFIEC
84 Luminate Bank Bank 6,044 207 3.4% Debt-to-income ratio (38%) 33% n/a FFIEC
85 American Neighborhood Mortgage Acceptance Company Independent mortgage company 9,496 310 3.3% Debt-to-income ratio (41%) 44% +0.1 pts FFIEC
86 CMG Mortgage Independent mortgage company 51,361 1,668 3.2% Debt-to-income ratio (38%) 42% −0.1 pts FFIEC
87 Movement Mortgage Independent mortgage company 43,221 1,364 3.2% Debt-to-income ratio (41%) 41% −0.1 pts FFIEC
88 Swbc Mortgage Independent mortgage company 5,187 161 3.1% Debt-to-income ratio (34%) 34% −0.4 pts FFIEC
89 Guild Mortgage Independent mortgage company 62,104 1,902 3.1% Debt-to-income ratio (38%) 43% −0.0 pts FFIEC
90 EMM Loans Independent mortgage company 5,215 157 3.0% Other (28%) 37% −0.8 pts FFIEC
91 M/I Financial Independent mortgage company 7,850 225 2.9% Debt-to-income ratio (62%) 44% −0.2 pts FFIEC
92 Alcova Mortgage Independent mortgage company 5,168 148 2.9% Collateral (31%) 49% −0.6 pts FFIEC
93 Ark-La-Tex Financial Services Independent mortgage company 12,136 339 2.8% Debt-to-income ratio (43%) 52% −1.0 pts FFIEC
94 Bell Bank Bank 7,279 203 2.8% Debt-to-income ratio (35%) 16% −0.4 pts FFIEC
95 Lake Michigan Credit Union Credit union 7,036 193 2.7% Debt-to-income ratio (45%) 6% −0.3 pts FFIEC
96 CrossCountry Mortgage Independent mortgage company 85,690 2,269 2.6% Debt-to-income ratio (38%) 35% −0.2 pts FFIEC
97 V.I.P. Mortgage Independent mortgage company 5,434 140 2.6% Debt-to-income ratio (36%) 41% −0.1 pts FFIEC
98 Waterstone Mortgage Bank- or credit union-affiliated 5,294 135 2.6% Debt-to-income ratio (39%) 43% −1.1 pts FFIEC
99 Canopy Mortgage Independent mortgage company 6,757 149 2.2% Debt-to-income ratio (46%) 54% −0.1 pts FFIEC
100 Morgan Stanley Private Bank Bank 6,315 138 2.2% Debt-to-income ratio (62%) 0% −0.4 pts FFIEC
101 DAS Acquisition Company Independent mortgage company 6,748 141 2.1% Debt-to-income ratio (30%) 49% −0.3 pts FFIEC
102 NFM Independent mortgage company 15,111 312 2.1% Debt-to-income ratio (42%) 40% −0.1 pts FFIEC
103 Vanderbilt Mortgage and Finance Independent mortgage company 7,512 149 2.0% Debt-to-income ratio (44%) 49% −0.9 pts FFIEC
104 Cornerstone Capital Bank, SSB Bank 5,599 110 2.0% Debt-to-income ratio (48%) 44% +0.2 pts FFIEC
105 GREENSTATE Credit Union Credit union 7,182 141 2.0% Debt-to-income ratio (39%) 11% −0.4 pts FFIEC
106 Highlands Residential Mortgage Independent mortgage company 5,770 101 1.8% Debt-to-income ratio (31%) 45% −0.4 pts FFIEC
107 Atlantic Bay Mortgage Group Independent mortgage company 9,602 143 1.5% Debt-to-income ratio (28%) 45% +0.1 pts FFIEC
108 Flat Branch Mortgage Independent mortgage company 12,805 142 1.1% Debt-to-income ratio (44%) 47% −0.5 pts FFIEC

Download this table (CSV), free. The full dataset, every reporting lender with each action taken, every denial reason and the year-earlier rate, is one email away.

What lenders say when they deny

Lenders report up to four reasons for each denial. The first, which the lender treats as principal, breaks down like this across all home purchase denials in 2025, according to HMDA data:

Principal reason given Denials Share of denials Source
Debt-to-income ratio 105,695 37.9% FFIEC
Credit history 40,642 14.6% FFIEC
Collateral 39,962 14.3% FFIEC
Credit application incomplete 22,255 8.0% FFIEC
Other 22,236 8.0% FFIEC
Insufficient cash 17,351 6.2% FFIEC
Unverifiable information 17,340 6.2% FFIEC
Employment history 7,725 2.8% FFIEC
Exempt 5,362 1.9% FFIEC
Mortgage insurance denied 174 0.1% FFIEC
  • Debt-to-income ratio was the reason cited most often, in 38% of denials, followed by credit history at 15%, according to HMDA filings.
  • Among lenders with at least 5,000 applications, the median denial rate was 6.7%, according to HMDA data.
  • For 5 of those lenders, the reason given most often was an incomplete application, according to HMDA filings. HMDA records an incomplete application either as a denial or as a file closed for incompleteness, which is left out of the rate, so lenders that handle incomplete files differently can have different rates.
  • The national rate was down 0.2 percentage points from 2024, according to HMDA data.

A reason is the lender's account of its decision, not a separate measure of the borrower.

What this means for technology buyers

A denial is the end of a decision that runs through a lender's intake, verification and underwriting systems, and every one is reported under HMDA with its reasons. These guides compare the options:

Mapping the process end to end? The Bank Value Streams show how lending work flows from application to decision.

More from Finantrix Atlas

How this list was built

The universe is every institution in the FFIEC's public HMDA loan-level file for 2025, the same file as our ranking of the largest mortgage lenders. To compare like with like, only home purchase applications are counted, for closed-end, first-lien loans on a site-built one-to-four family home that the borrower will live in, with reverse mortgages and business-purpose loans left out.

The denial rate follows the CFPB's own convention in its annual mortgage market report: applications denied divided by all applications, "excluding withdrawn applications and application files closed for incompleteness," because on those the lender made no decision. According to HMDA data, 707,595 like-for-like applications in 2025 were withdrawn or closed as incomplete, and they are left out. Preapproval requests that never became an application are reported as separate actions and are left out too.

Three checks hold the figures to what the FFIEC and the CFPB publish. Home purchase records by action match the FFIEC Data Browser nationally, for each of the eight actions. Each listed lender's records match its own Data Browser figures. And the method reproduces the CFPB's published national rate: for 2023 the CFPB reported 9.4% of home purchase applications denied, and the same count here gives 9.4%.

Limits

  • No credit scores, no cause. The public file leaves out credit scores; the CFPB says it excludes them "to protect applicant and borrower privacy." Without them, and without each lender's own policies, a difference in denial rates cannot be attributed to anything, including discrimination.
  • Who applies differs. The CFPB reports higher denial rates on FHA home purchase applications than on conventional conforming ones, so a lender with more government-backed applications can deny more for reasons that say nothing about its standards. The table shows each lender's government-backed share for that reason.
  • Lenders, not groups. A bank and its mortgage subsidiary file separately and are ranked separately.
  • The floor leaves out smaller lenders. Lenders with fewer than 5,000 applications are in the full dataset but not the ranking. Lenders below HMDA's reporting thresholds do not file at all.
  • One product. Refinance, home equity and second-home applications are not in these rates, and lenders' rankings on them can differ.
  • The data are for 2025.

Cite this

Free to quote, cite and republish, including the chart, with credit to Finantrix Atlas and a link to this page.

US lenders denied 8.7% of home purchase applications in 2025, according to a Finantrix Atlas analysis of HMDA data.

Among US lenders with at least 5,000 home purchase applications in 2025, denial rates ranged from 1.1% to 32.8%, according to Finantrix Atlas.

Suggested citation: Finantrix Atlas, "Mortgage Denial Rates by Lender," 2025, from FFIEC and CFPB HMDA data. https://www.finantrix.com/articles/mortgage-denial-rates-by-lender

Embed the chart:

<a href="https://www.finantrix.com/articles/mortgage-denial-rates-by-lender"><img src="https://www.finantrix.com/atlas/mortgage-denial-rates-by-lender.png" alt="Mortgage denial rates by lender, from Finantrix Atlas"></a>
<p>Chart: <a href="https://www.finantrix.com/articles/mortgage-denial-rates-by-lender">Finantrix Atlas</a>, from HMDA data.</p>

Frequently asked questions

Q: Which mortgage lender denies the most applications? A: Among US lenders with at least 5,000 home purchase applications in 2025, USAA Federal Savings Bank denied the largest share, 32.8%, according to HMDA data.

Q: What is the average mortgage denial rate? A: According to HMDA data, US lenders denied 8.7% of the home purchase applications they acted on in 2025. The median among lenders with at least 5,000 applications was 6.7%, according to the same data.

Q: Why are mortgage applications denied? A: According to HMDA filings, the reason lenders cited most often for home purchase denials in 2025 was debt-to-income ratio, in 38% of denials, followed by credit history.

Q: Does a high denial rate mean a lender discriminates? A: Not on its own. According to the FFIEC, HMDA data alone cannot be used to determine whether a lender complies with fair lending laws, and the data do not include some legitimate credit risk considerations. The public file also has no credit scores.

Q: How is a denial rate calculated? A: Applications denied divided by applications the lender acted on: those it originated, approved but the borrower did not accept, or denied. Withdrawn and incomplete applications are left out, as in the CFPB's own reporting.

Finantrix Atlas data

Download the data

The 108 rows on this page (CSV), free. The full dataset has all 4,393 rows, as of December 31, 2025; we email you a link.

Protected by reCAPTCHA. Free to use, cite and republish with credit to Finantrix Atlas.

Frequently Asked Questions

Which mortgage lender denies the most applications?

Among US lenders with at least 5,000 home purchase applications in 2025, USAA Federal Savings Bank denied the largest share, 32.8%, according to HMDA data.

What is the average mortgage denial rate?

According to HMDA data, US lenders denied 8.7% of the home purchase applications they acted on in 2025. The median among lenders with at least 5,000 applications was 6.7%, according to the same data.

Why are mortgage applications denied?

According to HMDA filings, the reason lenders cited most often for home purchase denials in 2025 was debt-to-income ratio, in 38% of denials, followed by credit history.

Does a high denial rate mean a lender discriminates?

Not on its own. According to the FFIEC, HMDA data alone cannot be used to determine whether a lender complies with fair lending laws, and the data do not include some legitimate credit risk considerations. The public file also has no credit scores.

How is a denial rate calculated?

Applications denied divided by applications the lender acted on: those it originated, approved but the borrower did not accept, or denied. Withdrawn and incomplete applications are left out, as in the CFPB's own reporting.

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